What is VKYC? A Complete Guide to Video KYC in India

WHAT IS V-KYC

In today’s digital age, traditional methods of customer verification are being replaced by faster, more efficient solutions. One such innovation is VKYC (Video-based Know Your Customer), a game-changer for businesses and customers alike. But what exactly is VKYC, and how does it work? Let’s dive in.

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What is KYC?

VKYC, or Video KYC, is a digital process that allows businesses to verify the identity of their

customers remotely using video calls. Unlike traditional in-person KYC or even eKYC, VKYC adds a human touch by enabling face-to-face interaction between the customer and a verification agent, all while maintaining the convenience of digital processes.

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How Does VKYC Work?

1. Customer Initiation:

   The customer starts the process by logging into the business’s platform and

   requesting a VKYC session.

   
   

2. Document Submission:

   The customer uploads their identity and address proof (e.g., Aadhaar, PAN card,

   or passport).

   
   

3. Video call:

   A verification agent connects with the customer via a secure video call.

   The customer shows their original documents to the agent for real-time

   verification

   
   

4. Liveness Check:

   The agent may ask the customer to perform simple actions (e.g., smile or nod) to

   ensure they are physically present and not using a pre-recorded video.

   
   

5. Verification Completion:

   Once the documents and customer identity are verified, the process is complete,

   and the customer is onboarded.

   
   

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Benefits of VKYC

1. Convenience:

   Customers can complete KYC from anywhere, eliminating the need for physical

   branch visits.

   
   

2. Speed:

   VKYC reduces onboarding time from days to minutes, improving customer

   experience.

   
   

3. Cost-Effective:

   Businesses save on operational costs associated with manual verification and

   paperwork.

   
   

4. Enhanced Security:

   Real-time verification minimizes the risk of fraud and identity theft.

   
   

5. Regulatory Compliance:

   VKYC is fully compliant with RBI guidelines and other Indian regulations.

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Where is VKYC Used?

VKYC is widely adopted across industries like:

• Banking: For account opening and loan processing.

• Fintech: For seamless onboarding of users.

• Insurance: For policyholder verification.

• Telecom: For SIM card activation.

• E-commerce: For seller/buyer verification.

  
  

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Why choose BharatKYC for VKYC?

BharatKYC offers a state-of-the-art VKYC solution that is:

• Fast: Onboard customers in minutes.

• Secure: Advanced encryption and liveness detection.

• Compliant: Aligned with RBI and other regulatory guidelines.

• Scalable: Perfect for businesses of all sizes.

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Conclusion

VKYC is revolutionizing the way businesses verify their customers, offering a perfect blend of

convenience, security, and compliance. With BharatKYC, you can embrace this technology and transform your onboarding process

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